Frequently asked questions about our work | ERDO Skip to main content


ERDO works with community representatives all around the world. When we hear an area is facing crisis, we connect with our representatives to see how we can help. When emergency supplies and funds are collected, we assess the situation and decide which partners are in the best position to meet the needs of the people affected. We then channel the donated supplies and funds through them to bring food, safe water, emergency shelter, counseling and other essentials to those who are suffering. With reporting regulations in place, we can ensure donations are used where directed.

Your donations to ERDO’s general fund help support important projects and activities that may need additional support. General funding donations are vital to our work. They ensure all our relief and development projects receive the donations they need to meet the needs of the people who are caught in desperate circumstances.

Single gifts:  When you donate a single gift online, you will receive an instant e-receipt.  We typically issue one receipt for each gift you donate to ERDO. 

Monthly donors: if you donate to ERDO on a monthly basis, we will issue one receipt in February of the following calendar year. This receipt will include all other single gifts given throughout the year by mail or phone.

If you need to change your mailing address or update any of your contact information, you’re welcome to create a log-in on this secure website and change your information online. You can also contact us at [email protected] or 905-542-7400.

Yes, ERDO is a registered charity. Our charitable registration number issued by the Canadian government is 87591 2701 RR0001. Our charity rating is listed on the Government of Canada website.

In giving to ERDO, you are supporting a charity that is responsible in finances and management.

Thank you so much for your support for families through ERDO. You can cancel a recurring gift at any time. Contact ERDO staff to cancel by calling us toll free at 1-800-779-7262, or by email at [email protected].

At any one time, ERDO is working in over 30 countries around the world. We bring emergency relief during times of natural disaster and conflict, while continuing to help families overcome challenges of poverty to build stronger futures.  

Our child sponsorship program is currently running in 29 countries, and we have programs operating in other parts of the world through various ministry partners. When crises occur, these global partnerships allow us to extend our reach and respond to urgent needs, wherever they happen.

To cancel your child sponsorship, contact ERDO ChildCARE Plus staff by phone at (905) 542-7400 or by email at [email protected].